Service Agreement
Gone Gypsy Horse Transport requires that each horse transported by us must have a current negative Coggins and Health Certificate (within 30 days). Unfortunately, if the documents are not ready at the time of pickup, your horse(s) will not be transported.
There is a minimum transportation fee of $350.00. All mileage will be calculated using practical truck miles. A change in the pick up or delivery location from the one quoted may be subject to a surcharge after review. At times, the use of toll roads is unavoidable. The toll fees will be charged to the owner and added to the balance at the time of delivery.
A 50% non-refundable deposit is required at the time of booking. We accept cash, wire transfers, credit cards and Pay Pal for the non-refundable deposit. Please note that if you are paying your deposit by money order or any form of check, your transport is only tentatively scheduled until they are received and cleared in our bank. A $75.00 fee will be charged for any returned check. Credit card payments require a 3% transaction fee and Pay Pal payments must have $3.00 added to every $100.00 sent. The balance of the transportation may be paid in advance, at pickup or at delivery. If paying at pick up or at delivery, we require that you pay in CASH; there will be no exceptions to this.
Space is limited, but we can include a small amount of tack with the transport at an additional fee of $50.00. If it has not been pre-scheduled, the decision to take the tack is at the discretion of the driver.
Gone Gypsy Horse Transport is not liable for the death, or any injuries sustained during transport, loading or unloading. We strongly recommend that the owner carry full liability and major medical/mortality insurance on any horse being transported. If the owner does not wish to carry insurance, then the owner assumes full responsibilities for the loss, should any loss (death or injury) occur.
The owner agrees to pay veterinary expenses that the horse may incur while in transit. In the unlikely event for the need of a vet, the owner will be contacted first unless in an emergency situation.
We request a bale or two of hay be provided at the time of pickup. We have learned that keeping a horse on it's regular diet creates less stress and less cause for colic. Breaks are taken approximately every 3-4 hours on the trip. These breaks will last from 30 minutes to 1 hour, remember to allow for the break time(s) when you are trying to calculate the arrival of your horse(s).
Pick up and/or delivery are 24 hours a day 7 days a week. This is very important. Please make sure to inform all parties that a pick up or delivery may fall in the wee hours. We usually try to avoid this at all costs, however, it does happen. You will be called 1-2 days prior and approximately 1 hour before pick up or delivery and will receive a call "ATLEAST" 2 times a day during the trip if not more. We make sure our clients know they can call us at "ANY TIME".
We strive to make our clients as comfortable as possible as we realize this is not "just a horse" it is a family member.
Feel free to contact us via email or phone at any time.
We can be reached at gonegypsy27@aol.com or by phone at 352-427-7297.
